All our products carry a 5-year warranty against malfunctions and failure due to regular use. If your product is defective, please follow the below instructions to obtain a replacement:
1. Contact us at (888) 673-2486 ext.3 or send an email to Support@OurEroticJourney.com
We will give you a return form if your product qualifies for replacement.
2. Send a defective product with return form to the following address:
21350 Lassen St, O13
Chatsworth, CA 91311
Please include your full contact information (including your return address) in case we need to contact you.